Adult Protective Services Caseworker; APS

Job Summary

Under the direct supervision of the Adult Protective Supervisor/Assistant Supervisor, the APS Case Worker receives and responds to intakes, referrals, and crisis situations as assigned. The primary responsibilities include assessing reports of abuse, neglect, or exploitation, conducting casework, following up on substantiated cases, and completing documentation in accordance with Illinois Department on Aging (IDoA) guidelines.

This position carries out case managing responsibilities in accordance with organizational policies and applicable laws.

• Conduct home visits to assess clients' needs and assist clients in accessing services.
• Complete an investigation assessment for adult abuse & exploitation, collect concrete evidence, and interview alleged victims, abusers and collaterals.
• Determine the need for emergency intervention services, provide crisis intervention and participate in 24/7 on call responses for the cases.
• Seek & coordinate assistance from other providers on behalf of clients.
• Meet all required response time frames for investigations, case work, and follow up, at risk assessments, and case closures that are established by State Law and IDOA Policies and Procedures.
• Consult with supervisor to determine whether a