Administrative Clerk

Job Overview

Admin Clerk – This position requires an active Public Trust clearance or the ability to obtain one to be considered. As required by our governmental client, this position requires being a U.S. Citizen. The role specializes in tracking and obtaining initial specialty care and deferred network primary care referrals, including obtaining clear and legible reporting (CLR) from military treatment facilities (MTF), network, and non-network providers.

The clerk is responsible for chasing CLRs no later than 60 days from referral entry or claim evidence, completing CLR uploads no later than 180 calendar days after order entry, importing/ scanning CLRs into the correct patient medical records, following up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and preparing referral management data reports and metrics using referral tracking data tools.

The position requires medical ethics, telephone etiquette, office, administrative, and clerical skills to provide positive, courteous, and professional customer service support to patients and staff.

Estimated Starting Salary Range for Admin Clerk
: $38,604.80. Pay commensurate with experience. Full‑time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

• Read, understand, speak, and write English fluently.
• Perform general office administrative and clerical duties and act as a receptionist, answering telephones.
• Demonstrate operational computer skills with general working knowledge of Microsoft applications, including Windows, Word, Excel, Outlook.
• Understand medical terminology (preferred).
• Prepare referral management data reports and metrics using referral tracking data tools.
• Knowledge of or ability to learn computer applications such as MHS Genesis (preferred).
• Hold at least one (1) year of healthcare administrative experience in either an inpatient or outpatient care setting within the last three (3) years.
• Demonstrate general medical ethics, telephone etiquette, written, verbal, and electronic communication, and customer service skills.
• Perform other job‑related duties as assigned.

• High school diploma or General Educational Development (GED) equivalency.
• College classes or degree preferred.
• Must pass pre‑employment qualifications of Cherokee Federal.

Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner to more than 60 federal clients, Cherokee Federal LLCs focus on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNIH
, visit

Cherokee Federal is a military‑friendly employer. Veterans and active military members transitioning to civilian status are encouraged to apply.

• Administrative Assistant
• Office Clerk
• Receptionist
• Data Entry Clerk
• Office Assistant

• Recordkeeping
• Filing
• Data Entry
• Scheduling
• Office Support

Cherokee Federal is an equal opportunity employer. Please visit  for information regarding our affirmative action and equal opportunity employer statement, and accommodation requests. Many of our job openings require access to government buildings or military installations. Candidates must pass pre‑employment qualifications of Cherokee Federal. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “” for assistance.

This email address is for accommodation requests only and cannot be used to inquire about the application process or status.