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Client Success Manager

Job in Great Falls, Cascade County, Montana, 59404, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-20
Job specializations:
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 50000 - 80000 USD Yearly USD 50000.00 80000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Develop partnerships by understanding each client’s objectives, business strategies, and long-term goals
  • Act as a navigator, providing insights and best practices to maximize the value of our services
  • Monitor client engagement and satisfaction to anticipate needs and address risks before they escalation
  • Support coordination between clients and internal teams to ensure alignment and timely delivery of solutions
Requirements
  • High school graduate or equivalent required
  • Bachelor's degree in Business, Marketing, or a related field preferred
  • Two (2) years of experience in client success, account management, or relationship management in a B2B environment
  • Background in financial services, fintech, or enterprise software/SaaS client engagement preferred
  • Strong understanding of client success strategies
Soft Skills
  • Communication
  • Problem-Solving
  • Collaboration
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