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Customer Experience Lead: Omnichannel & Service
Job in
Great Falls, Cascade County, Montana, 59404, USA
Listed on 2026-06-29
Listing for:
JCPenney
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
JCPenney in Great Falls, Montana, is looking for a Customer Experience Supervisor II to lead and drive profitable sales growth. The role entails coaching associates on customer service, managing training initiatives, and implementing checkout strategies and Omnichannel processes effectively.
The ideal candidate will work towards maximizing sales while ensuring high standards of customer service. A competitive benefits package, including medical/dental/vision and a 401(k) with company match, is offered to eligible associates.
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