Strategic Client Success Leader
Job in
Great Falls, Cascade County, Montana, 59404, USA
Listed on 2026-07-30
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Socket.dev is seeking a Client Success Manager to act as a navigator for proactive guidance, measurable outcomes, and long-term client growth within a hybrid work setup. The role emphasizes cross-functional collaboration to deliver solutions and ensure client success.
The ideal candidate will have 2+ years in client success or account management in a B2B environment, with preference for fintech or SaaS experience, and a track record of improving retention and satisfaction metrics.
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