Title & Loan Quality Control Spec.

Title & Loan Quality Control Spec.
Location:: Great Falls, MT

ABOUT US

At Montana Credit Union, we believe dedication is the heart of our business. Through a sense of purpose and commitment to our members, our community, and each other, we know our efforts have a meaningful impact on others' lives.
We are currently hiring a Title & Loan Quality Control Specialist with experience in the financial services industry. In this critical operational role, you will ensure the accuracy and integrity of our lending processes, providing the essential support our team needs to help members realize their financial goals.
We offer competitive pay, a host of benefits, and the stability of an organization that has been serving our community for 85 years. Your experience matters here and so does the impact you make. If youre looking for meaningful work with a stable, member-focused organization, we invite you to learn more .

POSITION SUMMARY:

The Title & Loan Quality Control Specialist is responsible for ensuring the accuracy, completeness, and compliance of vehicle titles, UCC filings, real estate reconveyances, and lien documentation for the credit unions consumer and real estate lending portfolio. This role supports lending operations by processing and maintaining title records, perfecting and releasing liens, and conducting post-closing quality control reviews to identify documentation deficiencies, compliance exceptions, and data integrity issues within loan files.

Guided by Montana Credit Unions core values of Innovation, Dedication, Empowerment, and Authenticity, this role contributes to a seamless member experience by ensuring the secure, accurate, and timely processing of their loan data. A high level of professionalism, attention to detail, and commitment to operational excellence are required.

COMPETENCIES:

• Strong attention to detail and accuracy.
• Integrity, accountability, and sound judgment.
• Strong communication and interpersonal skills.
• Analytical and problem-solving skills.
• Self-motivated with the ability to work independently.
• Professional, service-oriented mindset with strong collaboration skills.

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of vehicle titles, lien processing, and lending documentation.
• Understanding of regulatory requirements related to consumer and real estate lending.
• Ability to interpret and apply policies, procedures, and compliance standards.
• Proficiency with core systems and Microsoft Office applications.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to identify discrepancies and implement appropriate solutions.
• Capacity to collaborate across departments while managing independent workflow.

MINIMUM QUALIFICATIONS

• A high school diploma or equivalent is required.
• 1 - 3 years of experience in title processing, loan operations, quality control, or a related field.

SALARY

• $18.00 - $21.00 an Hour DOE.

BENEFITS

• High-Deductible Health Plan, which includes Dental & Vision
• Health Savings Account with employer match
• Lifestyle Spending Account with employer contribution
• Voluntary Insurance (Life, AD&D, Critical Illness & Accident)
• Group Life Insurance
• Paid Time Off
• Employee Assistance Program
• 401 (k) with employer match

...or if you already have an account you may login here