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Front Desk Supervisor

Job in Great Falls, Cascade County, Montana, 59404, USA
Listing for: Staybridge Suites ~ Great Falls
Full Time position
Listed on 2026-08-28
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Lead the Way as Our Front Desk Supervisor!

Are you ready to step into a role that combines leadership, guest service, and personal growth? Join our team as a Front Desk Supervisor and be part of a welcoming environment where your contributions truly matter. At our hotel, we pride ourselves on creating a culture of kindness, teamwork, and genuine hospitality. This is more than a job - it’s a place where you can thrive, grow, and feel appreciated every step of the way.

As the Front Desk Supervisor, you’ll play a key role in ensuring our guests have an exceptional experience from the moment they walk through our doors. Your responsibilities will include:

  • Leading and supporting the front desk team to deliver outstanding guest service.
  • Overseeing daily operations at the front desk, ensuring everything runs smoothly and efficiently.
  • Handling guest inquiries, concerns, and special requests with professionalism and care.
  • Training and mentoring team members to help them reach their full potential.
  • Assisting with administrative tasks such as scheduling, reporting, and maintaining records.
  • Collaborating with other departments to ensure a seamless guest experience.

We’re seeking a motivated and friendly individual with a passion for hospitality and a knack for leadership. Here’s what we’d love to see:

  • At least 1 year of experience in a similar role or in the hospitality industry.
  • Strong communication and interpersonal skills to connect with guests and team members alike.
  • A proactive, problem-solving mindset with great attention to detail.
  • The ability to stay organized and calm under pressure in a fast-paced environment.
  • A genuine desire to create positive experiences for guests and colleagues.

When you join our team, you’re not just taking a job - you’re becoming part of a family. We offer a supportive, guest-focused environment where you’ll have the chance to:

  • Build confidence and grow your skills through hands-on learning.
  • Work alongside leaders who are invested in your success.
  • Share your ideas and see your efforts truly appreciated.
  • Enjoy perks like discounted room rates for your own travel adventures.

If you’re ready to take the next step in your hospitality career and be part of a team that values kindness, teamwork, and genuine hospitality, we’d love to hear from you.

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