Part-Time Evening Fitting Room Specialist

Job Category

Customer Service

PTFIT
010606

Great Falls Scheels
1200 10th Ave S STE 92
Great Falls, MT 59405, USA

• Part‑Time
• Rate: $15 USD per hour

Compensation $15.00 hourly DOE. Evening availability required, including one weekend per month, two weekends per month during peak season. Average 20 hours per week.

• Assure customers are receiving world‑class customer service and attention in the fitting rooms.
• Answer all incoming calls in a friendly, professional and pleasant disposition.
• Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas.
• Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed.
• Create daily pocket schedules and make signs for all shops.
• Assist in various projects for members of the Leadership team as needed.
• Develop product knowledge and partner with sales associates to help achieve daily selling goals.
• Focus on fashion trends.
• Check customers in and out of rooms while monitoring the amount of merchandise in the fitting room.
• Prepare merchandise (buttons, zips, etc.) to return to the selling floor.
• Be knowledgeable to answer questions about location, price and use of merchandise.
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
• Demonstrate strong organization, attention to detail, ability to multi‑task and problem‑solving skills.
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures.
• Have excellent written and verbal communication skills.
• Be able to complete basic mathematical equations.
• Promote the Scheels Visa Rewards card and clearly explain all benefits.

• Customer Service – Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person, including eye contact, a smile, and a genuine “Thank you”.
• Culture – Approach daily tasks, projects and follow‑up communication with energy and sense of urgency; cultivate a deep desire to become a knowledge expert in your role and apply your knowledge and experience with great impact; show respect and appreciation for others and Scheels; arrive to work and meetings 10 minutes early.
• Team Mentality – Genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Teach‑ability – Consistent eagerness to listen, learn, apply knowledge and accept critical feedback; adapt to a changing work environment; apply concepts of basic math, grammar, punctuation and spelling.
• Dress Code – Meet Scheels dress and grooming expectations in support of a professional, clean and welcoming environment for customers, co‑workers and business partners; demonstrate pride and ownership of your work while meeting expected deadlines.

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1–3 months of related experience or training; or an equivalent combination of education and experience.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Scheels cares about the health and safety of its Associates.

Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.