Account Representative - Water Treatment Chemicals

About This Opportunity

We're seeking a motivated Account Representative in CSM to support our Account Managers while developing expertise in chemical water and process treatment solutions with our refinery customer in Great Falls, MT. This is a good opportunity for someone looking to transition from a purely technical role to a customer‑facing environment, learning advanced sales processes while maintaining your technical problem‑solving focus. This role offers extensive field training and mentorship as you build the commercial skills needed for career advancement.

• Technical Support: Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications under Account Manager guidance.
• Data Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approval.
• Customer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniques.
• Commercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation Plans.
• Field Learning: Gain hands‑on experience in industrial environments while developing customer relationship skills.
• Sales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentals.
• Safety Compliance: Work safely at all times, following all EHS policies and procedures.

Education & Experience:

• Bachelor’s Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical) preferred.
• 2+ years of experience in an industrial environment.
• Affinity for customer‑facing or sales environments.
• A full valid driver’s license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics:

• Technical curiosity and strong problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Customer‑focused mindset with eagerness to learn sales processes.
• Strong analytical and report‑writing capabilities.
• Ability to work collaboratively under mentorship.
• Comfortable in industrial environments.
• Commitment to continuous learning and professional development.
• Physical capability to lift and carry up to 50 lbs as needed.

What Success Looks Like:

• Demonstrate commercial excellence through active participation in customer interactions.
• Produce high‑quality technical analysis and reports with minimal revision.
• Show measurable progress in sales process understanding and application.
• Build foundational customer relationship skills.
• Contribute effectively to business reviews and proposals.
• Qualify for promotion to Account Manager through demonstrated commercial competency.

Veolia is committed to diversity and is an equal opportunity workplace. Applicants must be eligible to lawfully work in the U.S. immediately; the company will not sponsor work authorization.