Sr Client Service Associate

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and Uni Fi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit

Our Great Neck, NY office has an exciting opportunity for a Sr Client Service Associate! This role serves as the liaison between the client and the Financial Advisor (FA) as part of our High-Net-Worth team. You will work with all aspects of the client experience by helping to deliver excellent service to clients and support, including financial paperwork and financial account review preparation.

The ideal candidate thrives in a team-oriented environment and is motivated by helping others.

This is an on-site position working in our office Monday through Friday.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $80,000.00 to $90,000.00. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.

Primary Job Functions

New Client Onboarding

* Ensures accurate completion of prospect/new client paperwork/set up

* Follow up on funds transfer from surrendering company

* Maintains CRM-Salesforce database

* Research and follow up on any issues with the Broker/Dealer, Wealth Enhancement Group Operations, and vendors

* Record incoming assets to the appropriate blotting tool

Client Relationship Management

* Dialogues with client to understand their personal history and current financial needs

* Prepares account transactions, trades, deposits, withdrawals, RMDs, etc.

* Communicates to understand client requests, determines what needs to be done; communicates to the advisor or handles issue resolution, includes death claim processing

* May work with client's tax or legal counsel on client concerns

Client Review Prep and Follow Up

* Gather client data and may prepare the materials for client meetings and reviews

* Conducts tax research (1099s)

* Completes any follow-up needs for clients

Industry/Company Knowledge

* Demonstrates knowledge and can accurately execute against WEG's Suitability Guidelines, operational processes, and sales model

* Understands financial terminology and products

* Working proficiency with annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices

* Attends Client Services and company educational events

Team and Corporate Support

* Assists Advisor Team Operations to streamline processes

* Completes operational projects to support enhancements and changes

* Communicates process and sales updates to team

Education/Qualifications

* Bachelor's Degree (or equivalent experience) in business; finance, economics or related

* 3+ years Financial Services experience preferred

* Minimum of 1 year as Client Service Associate

* Superior verbal and written communication skills

* Proficient with Microsoft Office Suite; strong proficiency with Excel

* Familiarity with Salesforce and Support Org functionality

WEG hires employees and makes decisions about their salary qualifications based on factors such as the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state, pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified as the Career level is $51,450.00 to $84,000.00.

However, the base salary range bolded above is what we expect to pay as a starting range for this position.

Comprehensive Benefits Offerings

Our benefits aim to…