Associate Patient Care Coordinator

Optum NY/NJ, is seeking a  
** Associate Patient Care Coordinator
** to join our team in  
** Lake Success, NY** .  Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while  
** Caring. Connecting. Growing together.*
* ** Optum Orthopedics and Sports Medicine
** has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The  
** Medical Receptionist
** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

*
* Schedule:

** This is 37.5-hour work week hours to be determined by the supervisor upon hire. Monday through Friday between the hours of 8:00 am to 5:00 pm

*
* Location:

** 2800 Marcus Avenue, Suite 102 First Floor, Lake Success, NY 11042

*
* Primary Responsibilities:

*
* + Obtain accurate and updated patient information, such as name, address, insurance information

+ Perform insurance verification on the date of service

+ Check In/Check Out patients

+ Obtain patient signatures for required documents

+ File and maintain medical records

+ Confirms and schedule appointments

+ Follow the collections procedures according to Optum Medical guidelines

+ Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages

+ Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments

+ Perform referral documentation promptly

+ Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments

+ Adhere to the standards identified via Sparq regarding Optum Employee Policies

+ Work cohesively with fellow employees to achieve specific team goals

+ Comfortable working in high pace environment

+ Assure the continuity of care through scheduling and tracking systems

+ Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations

+ Comply with administrative policies to ensure quality of care

+ Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart

+ Ability to be cross trained as coordinator

+ Ability to schedule surgeries and obtain insurance authorizations

+ All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements

+ Performs other duties as assigned

** What are the reasons to consider working for United Health Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:*
* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+

Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at:  (Use the "Apply for this Job" box below)./uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

*
* Required Qualifications:

*
* + High School Diploma/GED (or higher)

+ 3+ months of healthcare related experience

+ 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)

+ Ability to cover other offices if needed

*
* Preferred…