Desk Attendant; On call

Desk Attendant (On call)

Job Vacancy Announcement

Position Title
- Desk Attendant (On call)

Position Type
- Staff

Department
- Natatorium

FLSA
- Non-Exempt

Union/Non Union
- Union

Full Time or Part Time
- Part Time

Grade - 4

Salary Range - $15.02-$16.52/Hourly

Regular or Temporary
- Regular

Job Description Summary
- Responsible for providing patrons with customer service.

Minimum Qualifications - EDUCATION AND EXPERIENCE High School diploma, GED, or equivalent required Six months of job-related experience

Essential Duties

• Responsible for unlocking and locking the natatorium lobby doors at the correct time
• Responsible for greeting patrons entering the natatorium
• Ensures the patrons check in and complete the natatorium daily sign in sheet to track attendance
• Responsible for all natatorium sales of daily admissions, passes and court rentals made by cash, check or credit card
• Responsible for recording all transactions on the natatorium daily accounting form
• Responsible for ensuring that the cash, checks and credit card slips are secured in the cash drawer
• Responsible for running credit card sales through the credit card machine and having the patrons sign the correct copy
• Complete court reservations for the basketball court and racquetball courts for patron use
• Monitors the use of the hydrotherapy pool, lobby, weight room, basketball court, racquetball courts and hallways for appropriate use by authorized users
• Responsible for enforcing natatorium rules and regulations
• Maintain the pass sale log and the swim test list
• Maintain a clean and orderly work space
• Responsible for answering phones and providing the correct information to the caller
• Inform management of any issues, supplies needed or repairs needed
• Assist with providing directions to other college buildings on campus
• Assist the natatorium management as requested

Knowledge,

Skills and Abilities

Skilled in Excel, Word, Power Point and Outlook

Cash handling skills

Phone etiquette skills

Customer service skills

Physical Requirements

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine.

No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

Other Requirements

Work schedule subject to change based on the needs of the department.

Ability to communicate effectively in spoken and written standard English.

As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

A background investigation will be conducted prior to offer of employment. A signed authorization for release of personal information will be required if selected for an interview.

Is Background Check Required? - Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? - Yes

Posting Detail Information

Posting Number - PGCC
227011/12

Open Date - 06/23/2025

Close Date

Open Until Filled
- Yes

Background Check Statement
- Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.