Financial Crimes Investigator

NASA Federal Credit Union is seeking a detail-oriented, analytical Financial Crimes Investigator to support timely, risk-based investigations of suspected fraud and other financial crimes. This role works across internal teams, including Branch Operations, Consumer and Mortgage Lending, and Fraud Prevention, as well as with external vendors such as Auto Pay, Lentegrity, and NCU-IASO. The Financial Crimes Investigator is responsible for making supportable, well-reasoned decisions with minimal supervision;

prioritizing investigative work; articulating findings; and preparing clear, well-written reports for management, law enforcement, and regulatory purposes.

The ideal candidate will be skilled in identifying fraud trends, interpreting financial transactions and documentation, recognizing control gaps, and recommending process, policy, and training enhancements that reduce losses and strengthen member protections. This position also documents investigative steps, evidence, findings, and decisions in the case management system and prepares clear Suspicious Activity Report (SAR) narratives, as appropriate.

This position requires candidates to reside within commutable distance of our Corporate Office located in Upper Marlboro, Maryland.

include the following with other duties as assigned.

• Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act, OFAC, the Right to Financial Privacy Act, and Reg
  
  E.

• Works assigned cases and investigations to a logical conclusion.
• Monitors fraud detection systems, reviews documents and financial transactions and takes appropriate action to prevent or recover fraud losses.
• Conducts investigative fact-finding by eliciting information through voluntary statements, and admissions from perpetrators or victims of financial crimes through structured, non-coercive conversational interviews.
• Performs root cause analysis on fraud events to identify and close gaps and make recommendations for process improvement to prevent or reduce fraud losses.
• Documents case actions and provides detailed narrative summaries in a case management system.
• Communicates effectively and works collaboratively with all lines of business.
• Investigates suspicious accounts, loan fraud, credit card fraud, wire fraud, check fraud, , and other unauthorized or fraudulent activities.
• Responds to requests from other financial institutions asking for assistance with members with suspicious or fraudulent activity on their accounts.
• Contacts members via phone and in writing during investigation and responds to inquiries from members.
• Prepares suspicious activity reports (SARs) as appropriate within regulatory time frames for filing a SAR.
• Provides case status reports to management upon request.
• Establishes good working relationships with local, state, and federal law enforcement personnel, and other financial institutions to facilitate the investigation of suspected fraud.
• Prepares investigation reports for referrals to law enforcement or prosecutors when appropriate.
• Participates in continuing education to maintain awareness of fraud trends and laws and regulations affecting financial institutions.
• Represents the Credit Union in court proceedings when required by subpoena.
• Processes and submits Notices of Loss to the Credit Union’s insurance company for fraud losses.
• Prepares presentations and conducts training on various fraud related topics (e.g., Identity Theft, Robbery, Check Fraud, Loan Fraud, and Scams).

• Conducts investigations that involve a high degree of complexity and requires an analysis of transactions and data to independently reach a logical conclusion.
• Leads and coordinates investigations with other departments and law enforcement.
• Identifies and evaluates existing, and emerging fraud trends and makes recommendations for process improvement to reduce potential fraud losses.
• Assists with the collection and analysis of fraud data and the preparation of management reports outlining issues/trends and accomplishments.
• Assists with updating applicable…