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Consumer Loan Servicing Representative
Job in
Greater Upper Marlboro, Prince George's County, Maryland, 20792, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Finance & Banking
Banking Operations, Loan Servicing
Job Description & How to Apply Below
Responsibilities
- Help members with their consumer lending needs through responsive, accurate support by phone, mail, and email
- Maintain loan servicing records
- Serve as a liaison for member and branch transaction questions
- Post payments and payoffs
- Process credit protection claims, loan corrections, SCRA-related updates, GAP insurance activity, and account transfers
- Perform credit bureau reporting and corrections
- Vehicle collateral file maintenance
- A high school diploma or general education degree (GED)
- One to three years relevant experience required for Level II
- Two to five years relevant experience required for Level III
- Strong knowledge of consumer loan systems, car title procedures, credit union and governmental agency regulations and policies
Demonstrates expertise in consumer lending support, including loan servicing, credit bureau reporting, and compliance with credit union regulations. Proficient in managing member inquiries and maintaining accurate loan records.
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