Receptionist, Healthcare

Our Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong. We strive to continuously improve our business through a long‑term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth.

It is designed to elevate how we work, how we serve, and how we lead in our industry.

Helping others is what we do best, so you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferred method.
• Ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with the ability to use Microsoft Office.

We believe and invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• to checkout all available benefits.

We remain committed to building a connected culture – one where trust, care, and connections help us work together and create an environment where everyone feels safe to bring their authentic selves to work every day.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.

The pay range for this position is $11.00 – $27.00 per hour. Local minimum wage laws apply. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in incentive compensation plans.

#8141

• Upper Marlboro, MD – $40,000 to $45,000
• Washington, DC – $30,000 to $35,000
• Washington, DC – $21.63 to $28.85
• Washington, DC – $22.80 to $26.40
• Washington, DC – $21.85 to $25.30

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