Counter Representative
Listed on 2026-08-05
-
Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service, Stocking
Counter Representative
Ferguson has been a source of quality supplies since 1953. Together we build better infrastructure, homes, and businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities, and each other. Ferguson is a Fortune 500 company that provides best-in-class products, service, and capabilities across multiple industries.
Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is seeking the right individual to fill a Counter Representative position:
Schedule:
40 hours per week: 1st shift schedule
Responsibilities:
- Provides advice to customers regarding the best products to fit their needs
- Processing orders via order management system
- Operate cash registers and follow established cash handling procedures
- Prepare and stage orders for customer pick up
- Maintain store appearance and merchandising standards as advised
- Ensure that merchandise is restocked and placed in their respective areas
- Maintain a safe working environment including PPE (Personal Protective Equipment)
- Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs
Qualifications:
- Customer service experience preferred
- Basic knowledge of HVAC and/or plumbing products is a plus
- Warehouse experience a plus
- General computer skills, including knowledge of Microsoft Office applications required
- Ability to lift, load, and deliver merchandise
- General math skills to allow for cash accounting
- An ability to learn is a must have!
- Excellent decision making and communication skills
- * Pre-employment drug and background screening required
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance, and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!
Pay Range:
$15.00 - $29.19
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).