Financial Aid​/Business Office Representative

Business Office Assistant & Financial Aid Representative
Intelli Tec College – Colorado Springs, CO

We are currently seeking a Business Office Assistant/Financial Aid Representative for our Colorado Springs, CO campus. Ideal candidates will be enthusiastic, quick learners and have a strong desire to help students achieve their educational outcomes. Prior Financial Aid and/or basic accounting experience is desirable, but not required. Prior customer service representatives or administrative assistants with an interest in Financial Aid and Education are welcome to apply!

We are looking to cross-train an employee for duties in our Business Office and Financial Aid Office. Some of your duties include assisting with the items below.

• Accurately enter data into student tuition account regarding all charges billed and payments received
• Assist veterans with determining their VA benefits and confirm veteran enrollment benefits and costs to the VA office in a timely manner
• Correctly process withdrawal calculations per State and Federal regulations
• Maintain communication with students regarding their student tuition account and follow up as necessary
• Demonstrate effective teamwork with all members of the campus to meet student needs, assisting any student as needed
• Complete all established business office processes to allow for accurate and timely processing of month-end and other regularly scheduled reporting

• Meet with new and prospective students to provide educational cost estimates and discuss payment methods and options
• Follow-up with new and prospective students to ensure all necessary paperwork is completed
• Assist parents and/or students with FAFSA filing paperwork to determine financial aid eligibility
• Determine student eligibility for FSA funds based on ISIR (Institutional Student Information Report), resolve issues that arise, and complete all necessary paperwork
• Complete all established Financial Aid processes, such as verification, award letters, loan originations, etc., to allow for accurate and timely payment of Federal Student Aid Funds
• Handle the yearly refinancing process with students to ensure timely receipt of second-year funding
• Establish student work-study eligibility and work with HR liaison to complete new hire paperwork
• Meet with students prior to graduation for exit counseling and to review student loan repayment information
• Develop and maintain current working knowledge of all applicable financial aid regulations

• Other duties as assigned

This position requires medium work, occasionally lifting up to 35 pounds while frequently lifting up to 20 pounds. Administrative work requires sitting for long periods of time and consistent use of a computer. Position is required to express complex topics through speech and written communication. The worker is not substantially exposed to adverse environmental conditions. This position does not require regular driving or overnight travel.

Hours will be scheduled within a 40-hour work week. Work will be between the hours of 8:00 AM – 7:00 PM, Monday – Thursday, and 8:00 AM – 5:00 PM on Fridays in order to meet departmental and student needs. Occasional Saturday work may be required.