Registrar, Administrative​/Clerical, Education Administration

Registrar

This position exists to facilitate all functions of the Office of the Registrar: course scheduling, registration, academic records, individual/total course withdrawals, transcript processing, degree evaluations, transfer evaluation, commencement, degree and enrollment verifications, Veteran's benefits certification, and NCAA academic eligibility certification. The Office of the Registrar supports the mission of the institution through its role of accurate record keeping and data management by producing class schedules, conducting registration, maintaining academic records, producing transcripts, verifying degree evaluations and assisting with commencement ceremonies.

This position assists academic units and students in ensuring compliance with university policies and procedures pertaining to the observance of academic calendars, grading practices, and the recording of academic performance. This position is involved with various administrative and academic committees including, but not limited to, Academic Policies Committee, Faculty Senate, Undergraduate Council, Banner Student Team, Student Financials committee, Information Technology committee, and the Ellucian/Banner Data Stewards committee.

This position reports directly to the Associate Vice President of Enrollment Management and will provide creative leadership for all the staff, functions, and affairs of the Office of the Registrar.

Job duties include providing strategic leadership and operational oversight for the Office of the Registrar, including the administration, integrity, security, and maintenance of student academic records and related services; providing institutional leadership and coordination for the academic catalog and curriculum implementation processes; collaborating with Information Management & Technology and institutional stakeholders to maintain, enhance, and optimize student information systems and related technologies supporting academic operations and enrollment management;

interpreting, communicating, and ensuring institutional adherence to university, state, federal, accreditation, and system-level regulations, policies, and reporting requirements related to academic records and student enrollment operations; providing institutional leadership in the resolution of complex and sensitive student, faculty, and administrative issues related to academic records, curriculum implementation, registration, transfer articulation, academic standing, graduation eligibility, policy exceptions, and enrollment processes; supporting institutional planning, assessment, accreditation, and strategic initiatives through data analysis, reporting, presentations, committee participation, and operational consultation;

and developing and managing operational budgets, personnel resources, and organizational planning for the Office of the Registrar.

Minimum qualifications include a master's degree from an accredited institution in Higher Education Administration, Business Administration, Public Administration, Student Affairs, Organizational Leadership, Information Systems, or a related field; minimum of five (5) years of progressively responsible leadership experience in a Registrar's Office or closely related higher education administrative function, including responsibility for academic records, registration, curriculum implementation, student information systems, and compliance;

demonstrated knowledge of academic records administration, enrollment operations, curriculum implementation, catalog management, and student information systems; experience interpreting and applying policies, regulations, and institutional procedures with sound judgment and attention to detail; excellent leadership, organizational, analytical, interpersonal, verbal, and written communication skills; and demonstrated ability to collaborate effectively with faculty, staff, administrators, students, and external stakeholders.

Preferred qualifications include direct leadership experience across Registrar's operations and managing complex academic records and registration functions; experience leading or administering enterprise student information systems, preferably Ellucian/Banner, degree audit, registration, curriculum, and related technologies; success leading organizational change, operational modernization, cross functional initiatives, and continuous process improvement; strong knowledge of FERPA, accreditation requirements, academic policy, curriculum implementation, and regulatory compliance affecting Registrar operations;

and demonstrated ability to build partnerships across campus while fostering service excellence, inclusive leadership, staff development, and student success.