Estimator​/Service Advisor

Job Summary

Body Shop Estimators are responsible for estimating the cost of repairing damaged vehicles. They must be knowledgeable about a wide range of repair techniques and materials, as well as the costs associated with each. They may also be responsible for tracking the progress of repairs on individual vehicles. This might include communicating with customers to keep them updated on the status of their vehicle or ensuring that all necessary parts have been ordered in a timely manner.

• Competitive Pay
• Pay dependent on experience
• Health Insurance
• PTO & Sick Leave
• 401(K)

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Strong customer service and communication skills
• Previous experience with CCC One Estimating Software
• DRP account experience
• Previous experience in writing profitable estimates
• Above average energy level, highly motivated
• Personal and professional integrity
• Computer experience and willingness to learn new programs
• Clean driving record & valid driver’s license
• Ability to multi task in a high pace environment
• Organizational skills

Ghent Chevrolet Cadillac is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.