Corporate Traveler - Travel Manager - Denver

Corporate Traveler
- Travel Manager
- Denver, CO

Job no: 530838
Brand: Corporate Traveler (US)
Work type: Full time
Location: Colorado, Texas
Categories: Sales and Customer Service

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family.

For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveler is currently looking for a bright and ambitious Travel Manager to join our growing team! The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Account Executive. A successful Travel Manager will build solid relationships with our corporate clients by delivering exceptional customer service, and exceeding client expectations.

• Understanding and anticipating client needs and travel preferences
• Responding quickly and proactively to client requests
• Resolving client complaints
• Ensuring accurate and timely presentation of clients’ travel documentation

• Actively contributing at meetings with Team Leaders and AEs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Corporate Traveler
• Sharing information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

• Contributing to the development and maintenance of office systems and processes associated with accounts
• Ensuring that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.

• A minimum of 1 year of GDS experience
• Strong sales background including experience working toward goals and/or on commission
• Professional & service-oriented mentality
• Positive attitude and a will to succeed
• Ability to work independently as well as part of a team
• Impeccable business acumen
• High attention to detail

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve.
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports…