Senior Financial Services Business Development Manager

Responsibilities

• You will play a key role in driving the growth, adoption, and success of Sinch's services across North America within your focus vertical, helping customers realize greater value from our solutions.
• You will shape our go-to-market strategy and positioning for critical solution areas, translating complex concepts into clear, actionable guidance for Sales and Account Management teams around the world.
• You will analyze our customer portfolio, identify opportunities for expansion across industries, markets, products, and geographies, and help prioritize investments that deliver the greatest business impact.
• You will collaborate closely with Product and Engineering teams to develop compelling value propositions, articulate customer outcomes, and strengthen Sinch's competitive differentiation in the market.
• You will define and scale enablement strategies that empower commercial teams with the knowledge, tools, and confidence needed to succeed within your area of expertise.
• You will serve as the voice of the customer, gathering insights from customers and commercial teams worldwide and partnering with Product teams to help shape future innovation and solution development.
• You will ensure commercial teams have access to the resources, insights, and best practices they need to effectively position and grow Sinch's solutions.
• You will represent Sinch externally as a trusted industry expert and thought leader, engaging with customers, partners, and industry audiences through meetings, events, and speaking opportunities.
• This is an individual contributor role, offering the opportunity to drive significant business impact through leadership, influence, and cross-functional collaboration rather than direct people management.

• You bring a minimum of 8 years of experience within the technology sector, ideally in financial technology, including several years leading teams, initiatives, or strategic programs.
• You have experience navigating global, multicultural organizations and are comfortable operating in fast-paced, commercially focused environments.
• You build credibility quickly with senior executives and excel at developing trusted relationships with strategic customers, partners, and stakeholders.
• You possess a strong understanding of the payments ecosystem, financial services landscape, and emerging financial technologies.
• You are equally comfortable shaping strategy and translating vision into execution, with a track record of delivering measurable business outcomes.
• You enjoy partnering closely with commercial teams and supporting go-to-market efforts that drive product adoption, customer success, and revenue growth.
• You are highly organized and can effectively prioritize competing demands while communicating clearly and confidently with a variety of audiences.
• You bring positive energy to your work, enjoy motivating teams across regions and functions, and inspire others through collaboration and influence.
• You thrive in an environment that values partnership, empowerment, and shared success, and you enjoy working across diverse teams to achieve common goals.
• You are comfortable with international travel and building relationships with colleagues, customers, and partners around the world.

Demonstrates expertise in driving growth and adoption of technology solutions, particularly within the financial technology sector, while effectively collaborating with cross-functional teams to deliver measurable business outcomes.

• Financial Technology Expertise
• Go-To-Market Strategy Development
• Customer Relationship Management
• Payments Ecosystem Knowledge
• Cross-Functional Collaboration

• Relationship Building
• Strategic Thinking
• Effective Communication
• Organizational Skills
• Motivational Leadership

• Financial Services
• Emerging Financial Technologies
• Commercial Strategy
• Customer Success
• Global Organizations