Director Engagement

The Director of Member & Community Engagement is responsible for building, strengthening, and sustaining relationships that advance the mission of the Grand Junction Area Chamber of Commerce. Reporting directly to the President & CEO, this position serves as a key ambassador for the organization by cultivating meaningful partnerships with Chamber investors, business leaders, community organizations, and public stakeholders.

The Director leads strategies that strengthen member engagement, improve retention, support business growth, and expand the Chamber's influence throughout Mesa County. Success in this role is measured by the ability to create exceptional member experiences, foster long-term investor relationships, identify opportunities for growth, and position the Chamber as a trusted advocate and convener for the business community.

This position requires a strategic relationship builder who combines business acumen with exceptional communication, sound judgment, and strong organizational skills. The Director must balance relationship-driven service with data-informed decision-making while representing the Chamber with professionalism, credibility, and integrity.

This is a full-time, salaried exempt position with full benefits, including paid time off, health, dental, vision, and retirement benefits.

Success in this role requires a balance of strategic thinking, relationship management, business acumen, and execution. The Director of Member & Community Engagement serves as a trusted representative of the Chamber and must be equally comfortable building relationships, solving problems, communicating with diverse audiences, and executing high-impact initiatives.

• Develops authentic, long-term relationships with Chamber investors, business leaders, community partners, and public officials.
• Demonstrates strong business acumen and understands the challenges and opportunities facing employers.
• Identifies opportunities to strengthen member engagement, increase investment, and create value for Chamber investors.
• Represents the Chamber with professionalism, credibility, and diplomacy.

• Thinks beyond day-to-day activities to identify trends, opportunities, and long-term solutions.
• Exercises sound judgment and makes informed decisions with a high degree of independence.
• Balances competing priorities while remaining focused on organizational goals and measurable outcomes.

• Communicates clearly and confidently through presentations, meetings, written correspondence, and one-on-one conversations.
• Builds trust through active listening, professionalism, and responsiveness.
• Tailors communication to a variety of audiences while consistently representing the Chamber's mission and values.

• Manages multiple projects, events, deadlines, and stakeholder relationships simultaneously.
• Demonstrates exceptional attention to detail, follow-through, and accountability.
• Anticipates needs, solves problems proactively, and consistently delivers high-quality work.
• Uses data, member feedback, and performance metrics to evaluate success and identify opportunities for improvement.
• Embraces innovation and seeks opportunities to improve processes, services, and member experiences.
• Maintains proficiency with technology and software systems necessary to support organizational effectiveness.
• Maintains confidentiality and exercises sound judgment.
• Demonstrates integrity, accountability, and a commitment to excellence.
• Contributes positively to the Chamber's culture while supporting organizational priorities and cross-functional teamwork.

Lead the Chamber's membership strategy by strengthening investor relationships, increasing retention, supporting membership growth, and ensuring members receive measurable value from their investment.

Key responsibilities include:

• Develop and implement membership retention and growth strategies.
• Manage the complete investor lifecycle, including recruitment, onboarding, engagement, renewal, and retention.
• Monitor membership trends and key…