Senior Consumer Tier 2 Troubleshooter
Job in
Greeley, Weld County, Colorado, 80639, USA
Listed on 2026-06-18
Listing for:
Applied Labs, Inc.
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Gusto is looking for a Tier 2 specialist in Consumer Money Support to handle complex issues related to Wallet and Cash Accounts. In this vital role, you will own escalated cases, ensuring members' experiences are prioritized, especially during fraud investigations and account discrepancies.
The ideal candidate will have over 3 years of experience in customer support or financial operations and demonstrate strong judgment in high-stakes situations. The position requires clear communication and the ability to efficiently use tools like Salesforce to manage cases effectively.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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