Residential Coordinator

POSITION TITLE:

Residential Coordinator

COMPENSATION RANGE: 55,068. USD per year

EMPLOYMENT CLASSIFICATION:
Professional Administrative

DEPARTMENT:
Residential Education

TARGET HIRE DATE:

BENEFITS: UNC's Career Hub

This is an open pool posting and applicants will be contacted only if a suitable position becomes available. Pool may be used to fill vacancies for Fall 2026
- Summer 2027.

This pool expires 06/30/2027. Applicants wishing to remain in this pool past 06/30/2027, must reapply at that time.

Position Summary:

The Residential Coordinator is a live-on position responsible for the management and administration of a university residential facility or facilities that house between 300-600 students. Responsibilities include community and leadership development; enforcement of community and university standards; academic initiatives and retention; staff supervision, selection, training and development; facility management, student conduct and support, and a commitment to equity and inclusion.

Staff members within the Division of Student Affairs are expected to positively contribute to our mission of supporting students in the co-curricular environment and provide an experience that inspires students academically, intellectually, personally, and emotionally. With the diversity of our students in mind, we use a career readiness approach and social justice framework while fostering a culture and climate of care.

This position is a full-time 40 hour/week position that requires regular nights/weekends. This position can also manage and flex their work hours/calendar as appropriate with their supervisor's guidance. This position is exempt from overtime pay.

Job Duties:

* Daily administrative operations:
Provide daily oversight, direction, and guidance for occupancy, records management, policy/procedural questions, front desk operations, customer service, student referrals, billing, parental concerns, recruitment initiatives, residence education model and summer conferences. (30%) - Essential Function.

* Supervision:
Provide daily oversight, direction, and guidance to student and/or graduate staff through regular 1:1s, staff meetings, check ins, and general availability. Carryout ongoing training and development for staff including diversity, equity, and inclusion initiatives within the office and the greater campus community. (30%) - Essential Function.

* Emergency and Crisis Response:
Identify, notify, and monitor facility-related maintenance, custodial, safety, security and grounds issues. Coordinate emergency response to facilities situations such as flooding, building access issues, facilities damage/vandalism. Respond, evaluate, notify and direct staff in response to student crisis and life/safety emergencies for all residence halls. Provide initial, on-sight response, direction and supervision pending arrival of police, fire, and medical support. Serve in an on-call response rotation.

(15%) - Essential Function.

* Conduct/SOS:
Maintain hours processing, scheduling, and adjudicating conduct cases, tracking sanctions. Assisting Student Conduct & Accountability and Student Outreach and Support in connecting students of concern regarding their well-being with resources on campus through timely follow-up. (15%) - Essential Function.

* Committee/Work Groups:
Chair and/or participate in office, departmental, divisional, and/or university committees/work groups. Including oversight in a functional area such as Leadership, Engagement, Staffing and Training, or RHA/NRHH Advising. Advise, plan, and implement Residential Education Model for student involvement and leadership development. (10%) - Essential Function.

Minimum Qualifications:

Education:

* Attained Bachelor's degree. Direct experience in Housing and Residence Life/Residential Education is preferred.

Experience:

* Experience in residence life administration or student affairs and a commitment to working with students of diverse backgrounds is required. Strong written and verbal communication skills are essential for this position.

Certification/Registration/Licensing:

* N/A

Ability:

* Microsoft office programs including Outlook, Word, Excel, Access and Power Point, Teams

* Mainframe student records systems

* Strong interpersonal skills with the ability to build positive relationships

* Flexibility and ability to multitask

Special Considerations:

* N/A

Benefits:

Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits, as well as dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%.

These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available…