Titles Specialist

Yield Solutions Group is a premier US provider of aggregated lender auto-refinancing through our consumer engagement entity, Refi Jet. YSG & Refi Jet provides a comprehensive, full-service process that assists consumers in identifying and obtaining the best refinance loan for which they qualify.

We are based in beautiful offices in Centennial, just 15 minutes from downtown Denver.

You must have an understanding of vehicle titles however, equally important is that you are detail oriented, articulate, happy to use the phone when needed and be able to be patient yet have perseverance with difficult clients. Good communication skills both verbal and written are a must.

• Tax and title estimates - using various tools, gather the information necessary to quickly provide an accurate estimate of tax and title when requested
• Creating orders in an online environment for title work processing
• Routinely calling banks to determine why there is no title received following a payoff sent.
• Opening mail, sorting, and documenting incoming titles.
• Noting and staging system records.
• Forwarding titles and appropriate documentation to title processing vendors.
• Follow up and title problem resolution; including calls/emails with customers, banks, title processing vendors, and DMV.

• Great work ethic
• Ability to multi-task
• Friendly personality
• Computer proficiency
• Phone and email etiquette are crucial to maintaining internal and external relationships.
• Understanding of the importance of compliance in protecting the sensitive and/or personal information of the customer, lender, and company

• Previous experience of processing vehicle titles, at the DMV; a dealership; a bank/credit union or a finance company

A base salary commensurate with your experience.

Overtime

• Health, Dental and Vision Insurance
• Life Insurance
• Paid Time Off
• Full training
• True potential for advancement, we always endeavor to promote from within.