Personal Banking - Assistant Banking Center Manager

Personal Banking – Assistant Banking Center Manager Job Description

This role is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

• Work with and through others, building and maintaining relationships.
• Train and coach a successful team utilizing strong decision‑making skills under the input from Banking Center leadership.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform detailed work, handling tasks quickly, correctly, and efficiently within established guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies while working with others.

• Associate’s Degree or equivalent.
• Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act, and NBH’s compliance policies related to these requirements including acceptable background check investigation results.
• Driving may be required. Applicants must have a valid driver’s license (not a learner’s, restricted, or “to and from work” license) and a driving history that meets the Bank’s driver standards. This information will be verified in a Motor Vehicle Report.

• Bachelor’s Degree or higher.
• 3–4 years of cash handling or financial service experience.
• 2+ years of demonstrated successful sales experience.
• 4–5 years of relevant job experience.
• Passionate and motivated self‑starter.
• Passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

This role is eligible to participate in a scorecard‑based incentive plan, which can significantly increase your overall compensation. Incentives are earned quarterly based on the associate’s performance against defined metrics as outlined in the scorecard.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401(k), an associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing qualified applicants and associates with reasonable accommodation when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function should contact Human Resources.

The Bank’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug‑free workplace.