Consumer Protection Program Coordinator

Job Title

Weld County Environmental Health is looking for a passionate candidate...

Program Coordination - 20%

• Develop, promote, prioritize, and direct the achievement of division goals and objectives while maintaining Department goals, objectives, and requirements.
• Instruct staff in the methods, techniques, and procedures utilized in investigation, analysis, evaluation, and enforcement of related program standards.
• Assure the enforcement of State laws, rules, and regulations related to assigned programs and initiate and monitor pending enforcement actions taken by the Department.
• Interact with local community groups, and other local health departments and governmental agencies; represent the Department in professional organizations when selected to do so.
• Obtain continuing education related to program responsibilities. Keep up-to-date technically and apply new knowledge to the job. Complete position-specific training for public health emergency response activities. Acquire and retain knowledge of policies, procedures, and various local, State, and Federal regulations related to Health Department programs.
• Perform environmental surveys on referrals from the Planning Department for various proposed zoning and/or land use requests and changes. Presents land use cases to the Planning Commission and the Board of County Commissioners.
• Present enforcement cases to Board of County Commissioners.

Supervision - 20%

• Assist in the selection, hiring and training of program staff. Participate in the assignment and review of staff work and program progress, and the assignment and prioritizing of work and schedules, as needed.
• Conduct performance appraisals; provide guidance and feedback to staff; support and coach professional development for staff.
• Promote ongoing staff education/professional development and team building.
• Oversee a team of up to four (4) individuals.

Administration - 10%

• Maintain professional conduct and adhere to the Public Health Code of Ethics. Use exceptional customer service skills to respond to community needs, enhance public relations, coordinate activities, and represent the Weld County Department of Public Health and Environment to promote and maintain a positive public health image and foster pride and professionalism in the workplace and community.
• Participate in the development, evaluation, and maintenance of policies and procedures. Interpret policies and procedures and provide supervision and technical assistance as required. Conduct specialized programs, projects, and research.
• Respond to and answer technical and regulatory questions and issues from the general public concerning program areas.
• Provide input and programmatic details in the administration of grants and/or contracts associated with the program.
• Write reports, business correspondence, and procedure manuals; demonstrate thorough knowledge of spelling, punctuation, and grammar.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Find was to get to optimal solutions. Mediate problems, reduce complaints, bring a calm to high stress situations.
• Enter data into several different computer programs; learn and apply new computer skills on a regular basis; have proficient working knowledge of computer programs used routinely or on a daily basis, such as Microsoft Windows, Word, PowerPoint, Excel, Outlook, One Drive and have working knowledge of program specific software such as Healthspace and Accela.

Teamwork/Organization Culture - 10%

• Ability to work well in a team environment; work with a diverse group of people; establish and maintain effective working relationships with employees, professionals, other departments, agencies, and the public. Know when to prioritize productivity versus relationship building. Work to bring harmony to the team.
• Participate in department-wide strategic planning process and work groups.
• Collaborates with supervisor and peers to successfully carry out the overall agency vision and mission.
• Perform on-call duties on a rotating basis with other Environmental Health staff (generally 2-3 weeks per year).
• Perform some night and/or weekend work. Work on nights and weekends is generally minimal and reserved for complaint investigations and public health emergencies.

Inspections/Complaints - 40%

• Conduct inspections and investigate the sanitary conditions for compliance for facilities and operations. Complete assigned workload in timely and professional manner.
• Must have ability and expertise to respond to complaints pertaining to OWTS, Childcare facilities, Schools, and Body Art facilities. Will help support other county functions as capacity allows.
• Will review plans for assigned programs.
• Enter data into several different computer programs; learn and apply new computer skills on a regular basis; have a proficient working knowledge of computer programs used routinely or on a daily basis, such as electronic health records, program specific software…