Per Diem Acute Patient Access Services Representative

** Primary City/State:
** Greeley, Colorado
** Department Name:
***
* Work Shift:

** Varied
* * Job Category:
** Revenue Cycle
** Estimated Pay Range:**$19.06 - $28.60 / hour, based on location, education, &  accordance with State Pay Transparency Rules.

Explore and excel. If you’re looking to leverage your abilities to make a real difference – and real change in the health care industry – you belong at Banner Staffing Services.  Apply today.

Patient registration, collecting insurance information, verifying demographics and setting up payment plans/taking payments are the main responsibilities of this role. Hours vary as this is a per diem position - weekends as needed. Customer service, clerical work, and insurance knowledge is helpful.
** Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health**. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.
** As a valued and respected Banner Health team member, you will enjoy:
*** Competitive wages
* Paid orientation
* Flexible Schedules (select positions)
* Fewer Shifts Cancelled
* Weekly pay
* 403(b) Pre-tax retirement
* Employee Assistance Program
* Employee wellness program
* Discount Entertainment tickets
* Restaurant/Shopping discounts
* Auto Purchase Plan
** Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered.
** Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.
** Hours are not guaranteed/Per Diem/No benefits with this role
**** Enjoy a flat rate $1.50/hour weekend shift differential and an $5.00 per hour-night shift differential when applicable.
**** Must be able to complete a 4-week paid training (Days and hours will vary)
**** Schedules:
Monday - Saturday 5:30am to 7:00pm (Shifts would be between these days/hours)
** POSITION SUMMARY This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability.

Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS
1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.
4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.
5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.
6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.
7. Consistently discusses financial…