Patient Financial Services Representative

** Primary City/State:
** Greeley, Colorado
** Department Name:
** Banner Staffing Services-WR
*
* Work Shift:

** Day
* * Job Category:
** Revenue Cycle
** Estimated Pay Range:
** In accordance with State Pay Transparency Rules.

Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients.  Apply today!
** Banner Staffing Services (BSS)
** offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.
** Current Staffing Assignment:**-We have an assignment opportunity available as a Patient Financial Services Representative, working 20 to 40 hours per week, covering two locations (see details below).  
** Locations:
** Will support two locations:

-NCMC Loveland Campus OP Rehab facilities: 1632 Hoffman Drive Loveland
-1805 E 18th St Suite 7
** Shift:**-Hours and day(s) may vary depending on need per clinic.

-Shifts will vary Monday - Friday, 7:30am - 5:30pm. Will assist with PTO and call-out coverage times, so schedule could vary the day-of.

-No weekends or holidays.
** The preferred candidate for this position will have prior experience in a medical administrative role, working with patient registration and insurance.
** As a valued and respected Banner Health team member, you will enjoy:
* Competitive wages
* Paid orientation
* Flexible Schedules (select positions)
* Fewer Shifts Cancelled
* Weekly pay
* 403(b) Pre-tax retirement
* Resources for living (Employee Assistance Program)
* MyWell-Being (Wellness program)
* Discount Entertainment tickets
* Restaurant/Shopping discounts
** Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.
** POSITION SUMMARY  This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service.

Perform financial counseling when appropriate.
CORE FUNCTIONS  
1. Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services. Verifies patient’s demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patient’s insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management.
2. Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned collection attempts may be made at the bedside. Must be able to consistently meet monthly individual collection target as determined by management.
3. May provide financial counseling to patients and their families. Explains company financial policies and provides information as to available resources. Assists patients with applying for Medicaid. Assists patients with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program).
4. Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment…