Technical Project Manager; Marketo​/Workfront

As our Technical Project Manager, you will…

• Manage multiple projects within MERGE's Technical Services Group (TSG) projects, ensuring adherence to scope, delivery dates, team resourcing, and tasking across the project lifecycle
• Communicate technical guidelines to the internal team and clients for effective execution of digital programs
• Update internal client teams on project progress and manage communications, reviews, and feedback
• Coordinate team resources and task assignments based on project deliverables and plan
• Present project parameters and checkpoints to set client expectations and ensure timely delivery of quality deliverables
• Provide detailed progress reports and forecasts to internal teams and Account Management
• Analyze project hours to forecast burn and identify potential risks to timeline and budget; recommend mitigation strategies
• Assist with contingency planning, problem resolution, and maintain schedules, budgets, and quality deliverables
• Track changes in scope, actual hours, and make appropriate adjustments to deliver projects on time and within budget
• Keep leadership informed of project progress and raise concerns promptly
• Collaborate with quality assurance team for testing of TSG projects and programs
• Facilitate collaboration, manage conflict, and effectively communicate project information across departments
• Show ownership of the agency process and enforce its use with the team
• Determine creative ways to allocate teams and distribute responsibilities
• Share lessons learned and best practices across departments
• Identify areas for internal improvement and develop implementation plans

• 3-5 years of experience in managing small to medium-sized marketing operations and work management projects
• Knowledge of ADOBE products - specifically Marketo and Workfront
• Bachelor’s degree preferred, and/or equivalent work experience
• Experience in marketing/tech agencies is a plus
• Strong project management skills, including monitoring and reporting on project status, budgets, schedules, and resource management
• Knowledge of Agile and waterfall methodologies preferred
• Understanding of information architecture and user experience best practices
• Experience with Smartsheet, Jira, and Confluence is required
• Excellent oral and written communication skills
• Client facing experience is a plus
• AI curiosity is a plus
• AEM is a plus

The salary range for this role is $60,150 - $88,250, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!