Assistant Parts Manager

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

• Paid Time Off (PTO) Plan –
  Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans –
  401K and Roth 401K
  , eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU – Citizens Equity First Credit Union – Employees have access to services including payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance,  and discounted employee phone plans.

Pay Rate: $61,509.82 – $81,934.47 annually (dependent on education & experience). Location & Shift: Cripple Creek Mine, 1632 CO Rd 82, Cripple Creek, CO 80813

• In conjunction with Branch manager, develop and manage department budget
• Implement and adhere to the company safety culture and policy in current and new employees
• Maintain parts department expense accounts and audits, following correct procedures for expense accounts
• Evaluate and plan facilities needs for required equipment, recommend changes to branch manager
• Manage new, exchange and reman parts inventory for accuracy, and provide necessary reports
• Ensure that exchange and core returns parts business meets or exceeds CAT’s standards and dealership goals
• Maintain and execute CPS / 6S methodology in the parts and warehouse areas
• Work closely with manager in policy matters as pertains to the parts operations
• Ensure the best freight accommodations for customers in alignment with company objectives
• Development of personnel to maintain or achieve customer loyalty
• Establish and maintain close relationships with field and office personnel of Caterpillar Inc.
• Establish and maintain close relationships with service department supervisors and parts supervisors in other stores
• Support Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information
• Manage customer communications, and resolve customer complaints and concerns
• Assist customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts
• Other duties as assigned by manager

Direct reports:
Warehouse Manager, Parts Coordinator, Shop Parts Counter, Senior Counter, Parts Counter Sales, Lead Parts, Parts Clerk, Driver, Journey Distribution, Technical Communicator – Parts, & CAT Care Coordinator

• Monitor the Parts department’s productivity, performance and facilitate opportunities for increasing productivity and efficiency
• Manage daily operations and staff, ensuring projects are completed and customer needs are met
• Conduct hiring for the parts division and provide proper training for individuals
• Assess, improve, and schedule training for all employees to ensure success of employee safety, skill set, and product knowledge
• Ensure that all personnel are current in their safety training, and that all employees are following defined safety procedures to develop the safest workplace possible
• Assist the Branch Manager with employment actions, including discipline and termination of employees in accordance with company policies
• Manage employee schedules, ensuring weekend, holiday, and emergency work schedules are adjusted to meet customer needs
• Provide performance feedback, conduct annual performance reviews, and make recommendations on status and/or salary adjustments

• High School Diploma or GED
• College coursework in Business or related field or equivalent combination of education and experience
• 2+ years in a warehouse position
• 2+ years supervisory/management experience
• 5+…