Senior Vice President of Operations, Resorts Division

Responsibilities

• Oversee and support HHS' housekeeping operations at multiple resorts across a region
• Motivate on-site management teams and drive success by creating a positive culture, implementing HHS programs, and ensuring that policies and best practices are followed
• Protect and support HHS standards for quality at all of the facilities across multiple regions
• Direct and organize budgetary performance to maintain costs and maximize profits
• Negotiate and implement contract renewals and addendums with costings that are consistent with company guidelines
• Champion new programs and initiatives to drive adoption at the account level
• Manage job sites that have excessive worker's compensation activity to create a safe work environment
• Execute and implement startup processes for new accounts
• Set clear expectations and performance goals, and drive compliance across multiple accounts
• Coach and mentor direct reports to drive success and create a pipeline of promo table leaders for future growth
• Foster positive relationships between HHS and partner facility administration
• Analyze data and make adjustments to meet facility, budget, and compliance goals
• Provide hands‑on assistance as needed to support positive outcomes

• 5+ years of experience managing operations across multiple regions
• 5+ years of experience in the Resort Industry
• Computer skills, including word processing, spreadsheets, email, and ordering platforms
• Ability to travel a minimum of 75% of the time
• Must be willing to relocate for promotion opportunities
• Not required but a big plus:
  Proficiency in languages other than English, especially Spanish
• Familiarity with OSHA and other regulatory guidelines

• Budget Management
• Data Analysis
• Contract Negotiation
• Program Implementation
• Safety Management
• Compliance Monitoring
• Performance Goal Setting
• Startup Process Execution
• Work's Compensation Management
• Multi‑Region Operations

• Coaching
• Mentoring
• Relationship Building
• Motivational Leadership
• Cultural Development