Residential Coordinator
Listed on 2026-08-05
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Management
Education Administration, Administrative Management
Residential Coordinator
The Residential Coordinator is a live-on position responsible for the management and administration of a university residential facility or facilities that house between 300-600 students. Responsibilities include community and leadership development; enforcement of community and university standards; academic initiatives and retention; staff supervision, selection, training and development; facility management, student conduct and support, and a commitment to equity and inclusion. Staff members within the Division of Student Affairs are expected to positively contribute to our mission of supporting students in the co-curricular environment and provide an experience that inspires students academically, intellectually, personally, and emotionally.
With the diversity of our students in mind, we use a career readiness approach and social justice framework while fostering a culture and climate of care. This position is a full-time 40 hour/week position that requires regular nights/weekends. This position can also manage and flex their work hours/calendar as appropriate with their supervisor's guidance. This position is exempt from overtime pay.
Job Duties:
Provide daily oversight, direction, and guidance for occupancy, records management, policy/procedural questions, front desk operations, customer service, student referrals, billing, parental concerns, recruitment initiatives, residence education model and summer conferences. (30%) – Essential Function.
Provide daily oversight, direction, and guidance to student and/or graduate staff through regular 1:1s, staff meetings, check ins, and general availability. Carry out ongoing training and development for staff including diversity, equity, and inclusion initiatives within the office and the greater campus community. (30%) – Essential Function.
Identify, notify, and monitor facility-related maintenance, custodial, safety, security and grounds issues. Coordinate emergency response to facilities situations such as flooding, building access issues, facilities damage/vandalism. Respond, evaluate, notify and direct staff in response to student crisis and life/safety emergencies for all residence halls. Provide initial, on-sight response, direction and supervision pending arrival of police, fire, and medical support. Serve in an on-call response rotation.
(15%) – Essential Function.
Maintain hours processing, scheduling, and adjudicating conduct cases, tracking sanctions. Assisting Student Conduct & Accountability and Student Outreach and Support in connecting students of concern regarding their well-being with resources on campus through timely follow-up. (15%) – Essential Function.
Chair and/or participate in office, departmental, divisional, and/or university committees/work groups. Including oversight in a functional area such as Leadership, Engagement, Staffing and Training, or RHA/NRHH Advising. Advise, plan, and implement Residential Education Model for student involvement and leadership development. (10%) – Essential Function.
Minimum Qualifications:
Education:
- Attained Bachelor's degree. Direct experience in Housing and Residence Life/Residential Education is preferred.
Experience:
- Experience in residence life administration or student affairs and a commitment to working with students of diverse backgrounds is required. Strong written and verbal communication skills are essential for this position.
Certification/Registration/Licensing:
- N/A
Ability:
- Microsoft office programs including Outlook, Word, Excel, Access and Power Point, Teams
- Mainframe student records systems
- Strong interpersonal skills with the ability to build positive relationships
- Flexibility and ability to multitask
Special Considerations:
- N/A
Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to…
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