ReStore Assistant Manager

The Assistant ReStore Manager plays a critical role in the daily operations and success of the Greeley-Weld Habitat for Humanity ReStore. This position is responsible for supporting retail operations, inventory management, merchandising, customer service, volunteer engagement, donation processing, and staff supervision. Working primarily on the sales floor and in the warehouse environment, the Assistant ReStore Manager helps maximize sales, maintain operational efficiency, ensure excellent customer and donor experiences, and support the ReStore’s mission of generating revenue to build affordable homes, communities, and hope.

The Assistant ReStore Manager supervises 7–9 part‑time ReStore Associates and collaborates with staff, volunteers, donors, and customers to maintain a safe, clean, and welcoming retail environment. This position also works closely with the ReStore Director to achieve the organizational goals of Greeley‑Weld Habitat for Humanity.

• Research, evaluate, and price donated merchandise using online resources, market trends, and knowledge of customer demand.
• Ensure donated items are cleaned, repaired, tested, and ready for sale before placement on the sales floor.
• Maintain attractive, organized, and customer‑friendly merchandising displays.
• Identify high‑value merchandise for online sales platforms or alternative sales channels.
• Monitor inventory turnover and identify items for markdown, promotion, or disposal.
• Maintain an organized warehouse and oversee the efficient flow of incoming and outgoing inventory.
• Ensure customer purchases are picked up within established time frames.
• Enter purchased inventory into the Point of Sale (POS) system.
• Open and close the ReStore in accordance with established procedures.
• Operate and maintain an accurate cash drawer and perform routine cash audits.
• Process customer transactions through the computerized POS system.
• Prepare and transport bank deposits as required.
• Load furniture, appliances, and large merchandise into customer vehicles safely and efficiently.
• Maintain compliance with all Habitat for Humanity International (HFHI), OSHA, and organizational safety standards.
• Manage daily store operations in the absence of the ReStore Manager.

• Provide exceptional customer service and create a welcoming shopping experience.
• Resolve customer and donor concerns professionally and collaboratively with the ReStore Manager.
• Build positive relationships with customers, donors, volunteers, and community members.
• Support a culture of respect, teamwork, and mission‑focused service.

• Assist with social media marketing and online merchandise postings.
• Support promotional efforts to increase customer traffic and sales.
• Respond to customer inquiries through online platforms and social media channels.
• Help identify opportunities to increase revenue through merchandising and marketing initiatives.

• Create a welcoming, engaging, and rewarding environment for volunteers.
• Assist in recruiting, training, orienting, and supervising volunteers.
• Assign tasks and responsibilities that align with volunteer skills and operational needs.
• Ensure volunteers understand safety procedures and customer service expectations.

• Assist with loading and unloading donated materials and merchandise.
• Ensure donation guidelines are consistently followed by staff and volunteers.
• Support the Logistics Coordinator in screening and responding to donation inquiries.
• Help maintain positive donor experiences throughout the donation process.

• Direct supervision of:
• 7–9 Full and Part‑Time ReStore Associates
• Volunteer teams working in retail and warehouse operations

• Training and onboarding
• Scheduling support
• Performance coaching and accountability
• Promoting a positive and productive work environment
• Ensuring compliance with organizational policies and safety standards

• High School Diploma or GED equivalent.
• Minimum of two years of retail, warehouse, customer service, or related supervisory experience preferred.
• Valid Colorado Driver’s…