Business Development Representative - Natural Products

Lead Generation & Qualification

• Conduct cold calls and email campaigns to generate leads.
• Qualify inbound leads from marketing, website inquiries, and trade shows.
• Research business opportunities and schedule discovery meetings.
• Maintain accurate lead data in Salesforce CRM.

• Update and manage client and prospect contact information.
• Research company profiles and decision‑makers.
• Ensure data accuracy and create targeted prospect lists.
• Track and report lead performance metrics.
• Use Salesforce to track client interactions, opportunities, and forecasts that are up to date and accurate.

• Follow up on payments and resolve issues with Finance.
• Address customer inquiries and escalates complex cases.
• Support sales managers with research and proposals.

• Build relationships with early‑stage prospects.
• Conduct introductory calls and qualify opportunities.
• Transition leads to sales reps and maintain follow‑up schedules.
• Collaborate with marketing to improve campaigns.

• Daily call and email targets
• Weekly lead generation quotas
• Monthly/quarterly sales targets
• Marketing qualified lead (MQL) conversion rates
• Timely follow‑up on all marketing qualified leads within established SLA time frames

• Bachelor’s degree in Business, Marketing, Communications, or related field, or equivalent working experience.
• 1-3 years of experience in sales, customer service, or business development preferred.
• Interest in developing a career in B2B sales.
• Familiarity with Salesforce CRM and sales automation tools preferred.
• Strong verbal and written communication skills with professional phone presence.
• Excellent time management and attention to detail.
• Proficiency in Microsoft Office Suite, CRM platforms, and sales tools.
• Comfortable with cold calling and email outreach.
• Self‑motivated and able to work autonomously.
• Coachable and eager to learn.

• Resilience:
  Persistent and resilient when facing rejection with positive attitude
• Precision:
  Detail‑oriented with strong follow‑through on commitments and deadlines
• Collaboration:
  
  Team player with collaborative mindset and willingness to support colleagues
• Drive:
  Results‑driven with competitive nature and commitment to exceeding targets
• Adaptability:
  Flexible and adaptable to changing priorities, processes, and market conditions

• Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on Linked In Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000- $70,000 + commission based on experience.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed.

As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.