Systems Advisor​/Estimator

Join Our Team as a Systems Advisor at Grand Lake Plumbing and Heating!

Are you the kind of person who earns trust the moment you walkinthe door? Do you want a role where your results, not your job title, decide your paycheck?

Grand Lake Plumbing & Heating has been proudly serving the Grand Lake region for over 100 years. Voted Best in Grand County, we’re proud to offer rewarding plumbing careers in the heart of Colorado’s majestic Rockies. We provide homeowners with complete plumbing, water treatment, heating, indoor air quality and drain cleaning services. Our culture is built on trust, support, and a shared commitment to excellence, creating a workplace where everyone feels valued and connected.

We believe in more than just great work – we believe in building a career with purpose and creating a life filled with connection, relaxation and adventure! At Grand Lake Plumbing, we roll out the welcome mat for skilled professionals like you to join our team, where a quaint mountain community and a great work culture come together to create the next chapter of your dream life.

Location: Grand Lake, CO

• Up to 4 weeks PTO
• 6 Paid Public Holidays
• Paid Ongoing Training
• Employer Paid 401(k) contribution
• Profit Sharing
• Health, Dental, and Life Insurance
• AFLAC benefits
• In-house Beverages & Snacks
• Year Round (FUN) Events
• A family culture

You will listen to the needs of our customers, evaluate their home’s existing plumbing, heating, and water systems, and present solutions that genuinely improve their quality of life — from high-efficiency heating systems and boilers to water heaters and full system replacements. This role is built to support the steady, ongoing work of our install crews, and it is not a pressure-sale position.

It is a consultative, relationship-driven role where doing right by the customer is always the goal, and where your reputation in a small community follows you to the next job.

• Conduct in-home consultations to evaluate a customer’s existing plumbing, heating, and water systems.
• Listen to the customer’s concerns, goals, and budget to identify the right solution for their home.
• Present replacement and new installation options clearly and honestly, always keeping the customer’s best interest in mind.
• Deliver a consultative, pressure-free experience that builds trust and earns repeat business and referrals.
• Understand customers’ timelines and needs.

• Build accurate, complete estimates and enter all required job documentation and communication with customers in our company-provided field service software.
• Clearly communicate the scope of work, product options, and pricing, and walk customers through our payment terms before any contract is signed.
• Keep customers updated throughout the estimation process.

• Track your own sales pipeline and report lead disposition to the Sales Manager on a regular basis.
• On days without a pre-scheduled lead, generate new business through ride-alongs, proposal follow-up, or outbound calls.

• Become a trusted resource in Grand County for home plumbing, heating, and water system knowledge.
• Represent Grand Lake Plumbing & Heating professionally in every customer interaction and in the community.
• Encourage satisfied customers to share their experience and refer friends and neighbors.
• Partner with the Install & Service Manager on training and job debriefs to keep sharpening your craft.

We’re not looking for someone who can simply close a deal — commission alone doesn’t make a good Systems Advisor here. We want someone who earns trust, tells customers the truth even when it costs a sale, and takes ownership of their results without needing to be managed day-to-day.

• Build rapport quickly and listen more than you talk.
• Can explain technical systems in plain language a homeowner actually understands.
• Stay organized and follow through — proposals, paperwork, and follow-ups don’t fall through the cracks.
• Handle “no” and slower seasons without…