Case Manager: Colorado Rapid Rehousing Re-Entry; COR

Description

Volunteers of America Colorado is a nonprofit, faith‑based organization dedicated to helping those in‑need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Colorado ans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve.

VOA integrates compassion with highly effective programs that build and strengthen communities.

The Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. The Colorado Rapid Re‑Housing for Re‑Entry program serves unhoused justice involved individuals and utilizes a housing‑first model to assist participants in obtaining stable permanent housing. Job duties include conducting needs‑based and program eligibility assessments, engaging in community outreach, providing case management services, and program‑wide service coordination.

Case Manager 2 may be charged with developing program‑specific specializations relevant to the needs of participating households, and is expected to be aware of, and consistently apply, best practice standards in their applicable field of work. Further, Case Manager 2 may be charged with serving as a mentor to junior personnel to support the development of knowledge and experience in best practice standards throughout their work group.

• Provides case management services to Program Clients.
• Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs and utilizing screening and assessment tools and ensuring the completion of needs‑based screenings.
• Responsible for understanding and implementing their assigned program according to program funder and Volunteers of America standards and expectations.
• Conducts community‑wide outreach to identify eligible participant households presenting with substantial barriers to housing stability.
• Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
• Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position.
• May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.
• Clearly documents all client interactions along with required eligibility and demographic information.
• Performs duties in a professional manner by maintaining the confidentiality of all information and by participating effectively within and across teams.
• Participates in professional development activities to promote the development of knowledge and experience in field‑relevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards.
• Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup.
• Performs all other duties as assigned.

• Travel throughout the program’s service area is required on a regular basis.
• Must be able to work in diverse and, at times, environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.
• Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds) Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and…