Colorado Works Case Manager I or II- Greeley or Fort Lupton

Colorado Works Case Manager

The Colorado Works Case Manager position may be hired at either Level I or Level II, depending on a candidate's existing knowledge, skills, and experience related to Colorado Works case management and the Department of Human Services.

Colorado Works Case Manager – Level I

The Level I is an entry-level, learning-focused role designed to build foundational knowledge, skills, and professional competencies in Colorado Works case management. Employees hired at this level receive structured training, close guidance, and ongoing coaching from their supervisor and experienced staff. Assignments are intentionally limited and gradually increase as the employee demonstrates competency in core functions, understanding of program requirements, sound decision-making, and the ability to meet timelines and performance expectations with growing independence.

Employees hired at Level I may be reclassified to Level II once they have successfully completed required training, demonstrated the ability to perform all essential functions independently, and consistently meet performance outcomes. While the timeline for progression varies by individual, it is generally not expected within the first year.

Colorado Works Case Manager – Level II

The Level II is a journey-level role responsible for directing and coordinating services that prepare Colorado Works participants for employment and long-term stability. Employees at this level independently manage a full scope of case management functions, including assessing participant needs, developing plans, and collaborating with employers, partner agencies, and educational institutions to support the participant's path toward self-sufficiency. Although Level II employees operate with substantial independence, supervisors remain closely involved and available for consultation, guidance, and support.

Ideal candidate traits:

• Empathy and Compassion
• Adopt a Client-Centered Approach
• Strong Critical Thinking and Problem-Solving Abilities
• Time management skills with the ability to stay focused with the task at hand
• Strong communication skills in order to clearly communicate important information regularly.

Primary office location is either Greeley or Ft Lupton. This position may require occasional travel to other Weld County offices. Reliable, predictable attendance within department business hours of 8 a.m. to 5 p.m. Monday through Friday. This position is required to be in-person with a possibility for limited telework.