Senior Site Reliability Automation Engineer

Responsibilities

• Build automation solutions that reduce manual operational work and improve the scalability, reliability, and consistency of production environments.
• Develop intelligent diagnostics, remediation workflows, and self-service tools that enable Engineering and Support teams to resolve issues faster.
• Strengthen incident response by investigating complex production issues, identifying root causes, and driving long-term reliability improvements.
• Enhance monitoring, alerting, dashboards, and telemetry to improve visibility into system health, performance, and operational risk.
• Partner with Engineering teams to improve observability standards, operational readiness, platform stability, and production support practices.
• Support performance and scalability initiatives by identifying degradation trends, diagnosing bottlenecks, and recommending optimization strategies.
• Build and integrate reliability automation across AWS, Azure, CI/CD pipelines, deployment workflows, and cloud-native platform environments.
• Leverage AI-enabled tools and emerging technologies to improve troubleshooting, knowledge management, operational workflows, and engineering efficiency.

• 7+ years of experience in Software Engineering, Test Automation, Site Reliability Engineering, Production Engineering, Platform Engineering, Dev Ops, Performance Engineering, or a related technical discipline.
• Strong software development experience using Python, Power Shell, Type Script, JavaScript, Java, C#, or similar programming languages.
• Experience troubleshooting complex production issues in large-scale, distributed, or SaaS environments.
• Experience conducting root cause analysis and implementing long-term remediation solutions.
• Experience building automation tools, operational workflows, reliability tooling, or engineering platforms.
• Experience with CI/CD pipelines, deployment automation, release processes, and AWS and/or Microsoft Azure environments.