Driver Supervisor

General Purpose

Supervise assigned drivers and hauling activities at the DFA terminal. Develop and promote safety, customer service, and operational excellence.

$80,000 to $90,000 based on experience. The role requires travel to other locations within the territory as needed to assist and oversee operations.

8:00 am – 6:00 pm

Sunday – Thursday + on‑call as needed

• Receive information from dispatch to create and execute hauling plans by assigning drivers and equipment to routes. Continuously monitor daily operations to make necessary adjustments and communicate effectively with members, drivers, and dispatch.
• Create employee schedules, approve time, resolve payroll/time‑keeping issues, monitor overtime, and take appropriate actions to meet established goals.
• Work closely with other DFA transportation locations and reconfigure driver assignments to support special or critical needs.
• Establish working relationships with DFA members on assigned farms to understand producer facilities and equipment to ensure optimal service.
• Manage the milk sampling process, including collection, proper driver handling, and laboratory shipment packing, to maintain sample integrity. Coordinate with drivers, DFA member services, producers, and laboratory personnel to resolve issues and facilitate additional sample collection as needed.
• Own the process to ensure all daily paperwork for each load is scanned and/or sent to the designated location for filing per retention requirements. Maintain information for quality control and billing purposes through systems.
• Ensure employees achieve performance expectations through training/coaching; conduct routine driver audits for safety, operational efficiency, PMO, and DOT compliance; and complete employee annual reviews.
• Promote a safety culture by adhering to safety procedures and company safety policy. Conduct investigations and work on corrective actions for employee accidents and safety concerns in conjunction with safety personnel.
• Collaborate with Human Resources to address driver counseling, disciplinary actions, new employee recruitment, behavior improvement, and training and development programs.
• Collaborate with maintenance leadership to ensure assigned equipment is maintained properly.
• Dedicate effort to safety by expecting every employee to leave work in the same condition as they arrived.
• Exhibit the values and ethics of Dairy Farmers of America through honesty, discretion, and sound judgment.
• Adhere to all DFA Quality, Safety, and GMP policies and report any nonconformity.
• Attend required training, including but not limited to Safety, GMP, DOT, and PMO.
• Ensure availability to respond to emergencies or other unexpected operational requirements (e.g., nights, weekends, or holidays). Participate in on‑call rotation.
• These responsibilities are intended to describe the general nature and level of work performed; they are not a complete list.

• High School Diploma or General Education Diploma (GED)
• Bachelor’s degree preferred
• 5 years of distribution, logistics, and/or transportation experience, including 2 years in an official lead capacity
• Certification and/or license required
• CDL‑A license required; if not current, must be obtained within 180 days
• Class A commercial driver’s license in state of residence
• Must be able to obtain a tanker endorsement within 180 days of employment
• Must be able to obtain doubles or triples endorsement as required
• Must be able to obtain a state‑issued milk sampler/hauler license
• Other certifications and/or licenses may be required and must be maintained for continued employment

• Knowledge of dairy industry production practices, processes, regulations, and equipment
• Knowledge of Microsoft Office Suite and company computer systems
• Knowledge of supervision, training, and personnel management principles
• Knowledge of DOT, PMO, and OSHA rules and regulations
• Proficient computer skills
• Leadership, coaching, and team‑building skills
• Analytical skills for transportation cost alternatives and scenarios
• Clear and effective verbal and written communication skills
• Collaboration and teamwork ability
• Adaptability to change
• Consideration of impact on employees, coworkers, and customers
• Ability to learn driver equipment and tracking systems
• Effective communication with various levels of personnel to meet customer needs and requirements
• Multi‑tasking and problem‑solving skills
• Diplomacy and professionalism in challenging or conflict situations
• Independence in performing tasks without constant supervision
• English reading, writing, and speaking proficiency

An Equal Opportunity Employer including Disabled/Veterans