Accounts Receivable Associate

ABOUT FAIRCHILD EQUIPMENT

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a five‑person operation to over 280 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as Family Owned.

Fairchild Equipment is seeking a hard‑working, dependable, and motivated Accounts Receivable Associate to specialize in third‑party portal administration. In this role, you will manage all processes related to third‑party billing portals, ensuring accurate and timely invoice submission, payment application, and follow‑up on outstanding balances. This position plays a key role in maintaining compliance with company policies and third‑party portal requirements while supporting efficient cash flow and strong customer relationships.

This is a full‑time position based out of our corporate office in Green Bay, Wisconsin.

• Review and submit invoices to 3rd party portals accurately and on time.
• Verify billing information, purchase orders, contracts, and payer eligibility.
• Monitor accounts receivable and follow up on unpaid or underpaid invoices.
• Investigate and resolve invoice discrepancies, denials, and adjustments.
• Post payments, process refunds, and reconcile accounts.
• Communicate with third‑party portals, internal departments, and customers regarding invoice issues.
• Maintain detailed and accurate account records in accordance with compliance and audit standards.
• Stay current on portal rules, portal access, billing regulations, and contractual changes – including the need to add and adapt to new portals.
• Requires tenacity and attention to detail to ensure accurate 3rd party portal processing.
• Works with other teams as needed to ensure the highest quality and efficiency.
• Ability to organize, multi‑task, and meet deadlines.
• Qualified candidates will have the ability to communicate effectively with customers and Fairchild Equipment personnel.
• Support and serve as a backup to others in the Accounts Receivable Department.
• Work with Accounting and other Fairchild personnel to clean up past due accounts.
• Accept new duties and responsibilities as requested by management.

• Ability to organize, multi‑task, and meet deadlines with an eye for accuracy.
• Excellent customer service skills.
• Proficient with Microsoft Office Suite; good Excel skills preferred.
• Strong analytical and problem‑solving skills.
• Clear written and verbal communication skills.
• Customer service‑oriented mindset.
• Ability to work independently and collaboratively across departments.
• Knowledge of 3rd party portals and related processes – preferred (Ariba, Taulia, Coupa, Tungsten, etc.)
• Strong attention to detail and accuracy.

• Ability to sit for extended periods of time.
• Ability to walk and stand for extended periods of time throughout the day.
• Ability to reach, stoop, and lift on a frequent basis.
• Ability to focus on projects for periods of time.
• Operates in a professional office environment.
• Role routinely uses standard office equipment.
• Physical Demands:
  • Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • Frequent physical activity of the position:
    • Stooping – bending body downward and forward by bending spine at the waist.
    • Kneeling – bending legs at knee to come to a rest on knee or knees.
    • Crouching – bending the body downward and forward by bending leg and spine.
    • Crawling – moving about on hands and knees or hands and feet.
    • Reaching – extending hand(s) and arm(s) in any direction.
    • Standing – remaining upright on the feet, particularly for sustained periods of time.
    • Walking – moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to…