Record Release Clerk

Job Requirements

Back Record Release Clerk #26-074 Green Bay, Wisconsin, United States

Full-time, 40 hours per week. Full-time benefit eligible. Record Release Clerk come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they’re our employees. We’re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success.

Together we are the best place to get care and the best place to give care.

The Record Release Clerk is responsible for managing all incoming and outgoing medical record requests across all Prevea Health locations. This role ensures proper documentation, validation, reproduction, and distribution of medical records in compliance with federal, state, and organizational regulations. The Record Release Clerk also supports the Record Release Supervisor with audits, reporting, and other administrative tasks as needed, while maintaining a high standard of accuracy, confidentiality, and customer service.

• Receive, date‑stamp, and document all incoming medical record requests, including mail and telephone inquiries, ensuring completeness and accuracy.
• Validate release authorizations according to established policies and enter requests into the record release system.
• Reproduce and release medical records accurately and efficiently, ensuring proper handling of confidential information in compliance with HIPAA and other applicable regulations.
• Manage the mailing, faxing, and delivery of medical records, including calculating correct postage and handling credit card payments if necessary.
• Respond promptly and professionally to inquiries and proactively address concerns, maintaining a high standard of customer service.
• Assist the Record Release Supervisor with audits, monitoring reports, and other tasks as assigned.
• Maintain organized work areas and office equipment, ensuring records and sensitive documents are securely stored. Demonstrate professional behavior, effective communication, punctuality, and adherence to department policies, dress code, and standards of ethics.

High School Diploma and/or GED or Equivalent.

1-2 years experience in medical records, Health Information Management, or administrative support preferred.

Computer and technical proficiency:
Skilled in computer applications and electronic record systems, including Microsoft Office Suite and EHR systems; quick to learn new software and equipment.

Organizational and multitasking skills:
Excellent organizational skills and the ability to manage multiple priorities simultaneously.

For full info follow application link. Prevea is an Equal Employment Opportunity/Affirmative Action employer.

APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/881