Administrative Associate Ii - District Attorney's Office Job Green Bay area,Wisconsin USA,Administrative/Clerical

Position: ADMINISTRATIVE ASSOCIATE II - DISTRICT ATTORNEY'S OFFICE

ADMINISTRATIVE ASSOCIATE II - DISTRICT ATTORNEY'S OFFICE

Position Title: Administrative Associate II

Location: Orrin King Building

Hiring Range: $19.25 - $21.39/hr

Status: FT

Hours per week: 40

Work Hours: 7:30am – 4:30pm

Department: District Attorney

Pay Basis: Hourly

Purpose and Summary

Performs general reception and clerical services including the collection of participant demographic and economic information. Provides front desk coverage and clerical support to justice-system programming.

Essential Functions

Answers phone, greets program participants, schedules appointments, ensures completion of intake paperwork with new participants. Routes calls and visitors to appropriate staff. Maintains organized reception area.

Handles imaging of confidential material, participant and program information, and legal documents in participant electronic and paper files.

Provides administrative financial support by collecting payments and answering participant questions regarding payment and billing information.

Additional Essential Duties

Enters and updates cash logging information efficiently and timely, maintaining organized documentation to ensure accurate tracking of information.

Maintains and updates program documents distributed to participants, as requested by Special Program Supervisor.

Assists in the collection and compilation of program participation information.

Maintains up-to-date contact information for community partners and service providers.

Opens and closes office areas daily to include, among other duties, unlocking and locking all cabinets and closets and returning calls routed to voicemail.

Takes minutes in internal and external meetings.

Distributes incoming and outgoing mail, in conjunction with District Attorney’s Office Receptionist.

Oversees inventory tracking of office supplies and program-related materials as assigned.

Handles imaging of participant documents as assigned.

Performs other related duties as may be assigned.

Work Relationships

Reports to Special Programs Supervisor.

Works regularly with District Attorney’s Office employees and community partners.

Education, Experience, Training, and Certification

High School Diploma.

Work experience in an office setting is preferred.

Working knowledge of office procedures, practices, and equipment gained through some practical experience.

Knowledge, Skills, and Abilities

Ability to independently organize and prioritize workload and work area.

Ability to maintain a high degree of confidentiality regarding participant information.

Strong written and verbal communication skills including listening skills.

Computer skills including facility with Microsoft Office applications and ability to learn new software.

Ability to file and image information accurately and timely.

Ability to type accurately at a minimum speed of 35 wpm preferred.

Ability to act calmly in emergency situations and under pressure, while being able to effectively address and resolve conflict and manage stress in a professional manner.

Physical Requirements

Ability to perform most work from a sedentary position.

Ability to function in situations encountered in a normal office setting.

Ability to use standard office equipment including a telephone, computer, printer, photocopier, and scanner.

Ability to travel to other County departments and locations.

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