Order Analyst
Listed on 2026-09-12
-
Business
Office Administrator/ Coordinator, Customer Success Management
Green Bay, WI
- Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America
Posted Friday, August 21, 2026 at 6:00 AM
Job OverviewAt KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions.
By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.
- Review incoming purchase orders to validate they meet KI’s purchase order requirements and policies.
- Review customer purchase orders and quotes against contracts/agreements to validate that the purchase is being made properly per the agreement.
- Review and identify if there is any missing information, wrong information, pricing issues, discrepancies, etc.
- Clearly document essential information.
- Audit orders entered by other staff members.
- Clearly and effectively communicate order issues.
- Manage and monitor orders on hold.
- Associate's degree in a related field and 1-3+ years of relevant professional experience.
- Strong customer service, communication, and relationship-building skills.
- Excellent attention to detail, organization, and time management skills.
- Able to apply basic mathematical and financial concepts.
- Proficient computer skills and ability to learn new software systems.
- Ability to work independently, collaborate with others, and effectively provide and receive feedback.
- Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company.
- A 401(k) Plan with Company Match: A retirement savings plan with employer contributions.
- Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones.
- Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse.
- Onsite Café: Enjoy a full breakfast and lunch menu right at work.
- Employee Product Discounts: Special pricing on company products.
- Educational Reimbursement Program: Support for degree programs and certifications.
- Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).
The salary range for this position is $19/hour - $22/hour but could differentiate from this scale based on the candidate’s skillset, years of experience, and education.
Green Bay, WI
- Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America
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