Customer Support Representative - 3rd Shift

Schedule and Compensation

Full‑Time | 3rd Shift | On‑Site

Schedule:

rotating 3 days on / 3 days off / 4 days on / 4 days off. Hours between 5:00 PM - 5:00 AM. Potential for occasional work‑from‑home flexibility.

Compensation: $22/hour.

Start Date:

06/08/2026.

We are seeking a B2B Customer Support Representative to manage customer relationships and support daily operations. In this role, you’ll monitor customer orders, resolve service issues, and ensure efficient delivery of services.

This is an excellent opportunity for someone who enjoys problem‑solving, working with data, and collaborating across teams to improve customer experience.

• Monitor customer orders and shipments to identify issues and ensure timely resolution.
• Adjust workflows based on changing customer demand and volume fluctuations.
• Communicate with internal teams, leadership, and customers to resolve concerns.
• Utilize various systems and tools to track performance and identify solutions.
• Support overall customer satisfaction through proactive issue management.

• High school diploma or GED required.
• Minimum of 1 year of customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Comfortable using technology and learning new systems.

• Medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, and legal plan.
• Retirement savings plan.
• Service bonus and holiday pay plans (up to eight paid holidays per benefit year).
• Transit spending account.
• Paid sick leave under applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.