Entry Level Representative; Gard
Listed on 2026-07-08
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Shifts
1st Shift: Start times between 8:00 AM – 10:00 AM, with end times between 5:00 PM – 7:00 PM.
2nd Shift: 12:00 PM – 9:00 PM.
Employees may be required to work every other Saturday from 8:00 AM to 5:00 PM.
ResponsibilitiesThe Customer Care Specialist will handle basic customer calls related to the upcoming system conversion and the customer transition associated with the American National Bank merger. They will be responsible for initial diagnosis of issues and escalating to more senior representatives when needed.
Qualifications1-2 years of experience in call handling.
Some financial experience is preferred.
BenefitsRussell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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