Receptionist, Customer Service​/HelpDesk

The Receptionist will greet, assist and provide direction and information to customers, visitors and other guests of the organization. This is a part-time position, onsite, Thursdays and Fridays, 8a - 5p, with some flexibility on end time.

• Greets customers, visitors and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location
• Answers incoming phone calls and efficiently directs callers to the appropriate person
• Delivers exceptional customer services with a goal of exceeding customer expectations with every interaction
• Promotes a customer‑focused environment by providing friendly, courteous and helpful service to internal and external customers
• Supports a team‑oriented environment by interacting in a professional, collaborative and respectful manner with all team members, customers and vendors
• Communicates effectively and respectfully with all team members, visitors and customers
• Meet performance standards of the department (goals & objectives)

• Effective listener with friendly, welcoming interpersonal skills
• Excellent verbal and written communication skills
• Highly organized with the ability to prioritize and multi-task
• Attention to detail and ability to complete tasks with high degree of accuracy

Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Tusker makes hiring decisions based solely on qualifications, merit, and business needs at the time.