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Customer Support Lead

Job in Green Bay, Brown County, Wisconsin, 54301, USA
Listing for: Kelly Services, Inc.
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Customer Support Lead (3-4 Day Work Week)
Kelly Services, Inc.

-  - Responsibilities:
Monitor customer orders and shipments to identify and resolve issues;
Provide process and technology training to team members;
Communicate effectively with internal teams, leadership, and customers to resolve concerns and manage escalations;
Support the Customer Service Manager and act as subject matter expert for problem resolution;
Handle customer-facing processes, systems, and equipment for daily operations
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