Customer Support Lead (3-4 Day Work Week

Customer Support Lead (3-4 Day Work Week)

Pay Rate: $24/hour

Hours:

5pm-5am 3 days on/3 days off/4 days on/4 days off

Location:

On site in Green Bay, WI Excellent long term opportunity!

What's a typical day as Client Support Lead? You'll be:

• Handling customer-facing processes, systems, and equipment for daily operations.
• Monitoring customer orders and shipments to identify and resolve issues.
• Providing process and technology training to team members.
• Communicating effectively with internal teams, leadership, and customers to resolve concerns and manage escalations.
• Supporting the Customer Service Manager and acting as a subject matter expert for problem resolution.

This job might be an outstanding fit if you:

• Have a high school diploma or GED (Associate degree preferred).
• Possess a minimum of 1 year of customer service experience (2 years preferred).
• Demonstrate strong written and verbal communication skills.
• Are comfortable managing multiple priorities in a fast-paced setting.
• Enjoy learning new systems and utilizing technology to improve processes.

What happens next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work.