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Customer Care SME & Training Specialist II
Job in
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-08-20
Listing for:
Nature's Way
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Nature’s Way is seeking an Integrative Customer Care Specialist II to deliver front-line support to customers across phone, email, chat, and website. You will manage relationships, handle order entries, and maintain pricing information while upholding company policies and service levels.
The role includes onboarding support, scheduling, and training of new hires, plus participation in process improvements and training development to ensure accuracy and efficiency across all Nature’s Way channels.
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